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Double Coin Announces New Customer Service Team Lead

04/09/2019

Double Coin and CMA, a leading tire manufacturer and marketer is pleased to announce Rafael George’s promotion to International Customer Service Team Lead, effective March 1, 2019. The change was made to further support the customer service team and reinforce the organization's commitment to its values and customers.

“We are excited to see Rafael move into this new role and look forward to all of the positive ideas he will bring to the team,” commented Tim Phillips, Vice President of Marketing and Operations for Double Coin. “Since 2015, Rafael has provided outstanding customer support, handling numerous accounts across the United States. In addition to the US market, Rafael’s expanded account base includes Canada, Mexico and Central America.”

“As International Customer Team Lead, Rafael utilizes his knowledge and expertise to communicate the concerns and policies to management and team members locally and globally. He joins Jackie Concepcion’s team to communicate and implement Double Coin’s Mission Excellence promise” Mr. Phillips concluded.

Double Coin’s Mission Excellence campaign highlights the importance of excellence in every aspect of Double Coin’s business, from their product to their customer service. For additional information about Double Coin Tires and their Mission Excellence promise, visit www.doublecointires.com.

ABOUT DOUBLE COIN

Double Coin Tires have been marketed in the U.S. since 1992 and have grown in popularity every year. The company markets tires to some of North America’s most influential distributors including Carroll Tire Company, Tire Wholesalers, Inc., K&M Tire, Lucy’s Tire, Inc. and many more. Double Coin also supplies to truck stops and servicing dealers including Action Tire, Les Schwab Tire, McCarthy Tire, OK Tire Store, Parkhouse Tire, Pete’s Tire Barn, Redburn Tire, Southern Tire Mart, Sullivan Tire, Sapp Brothers as well as many others.

Double Coin Tires are supplied by CMA, LLC, which is based in Monrovia, California and is a subsidiary of Shanghai Huayi Group Corporation Ltd. Double Coin products include truck and bus radial and radial off-the-road tires that enjoy OEM fitments at major North American transportation and construction equipment manufacturers. In addition, Double Coin Tires are tested at some of the most progressive transportation fleets in North America. Many of the Double Coin Tires sold in the US are SmartWay® Verified to support the sustainability goals of the tire and transportation industry.  See our products at www.doublecointires.com.

ABOUT CMA

CMA, LLC manufactures and markets flag, associate and private brand products from Double Coin Holdings, Ltd., and from several other manufacturers. Flag and associate brands distributed by CMA include: Double Coin, Warrior, Dynatrail, Dynacargo, Dynastar, Duraturn and Bluestar. In addition, CMA supports several large tire marketing organizations with private and exclusive brand consumer and commercial tires.  CMA, LLC serves the US, Canadian, Mexican and Central American markets.