Frequently asked questions

Find answers to some of the questions often asked by customers and dealers.

Q: How do I find the price of a tire?

A: For pricing information, contact an authorized Double Coin dealer or find a dealer near you.

Q: Where can I buy Double Coin tires of find an authorized dealer?

A: Call our customer service center at (888) 226-5250 or find a dealer near you.

Q: What is the right air pressure for my tires?

A: The recommended inflation pressures for your Double Coin tires are located on the sidewalls of your tires. A Load Inflation Specification Sheet is also available in the download section of this website. Inflation pressure should be checked at least once per week with an accurate tire gauge and when tires are cold. Never inflate tires beyond maximum pressure indicated on the sidewall of the tire.

Q: When should my tires be rotated?

A: Refer to your vehicle owner’s manual, or consult your tire dealer.

Q: What is your warranty?

A: Every Double Coin tire comes with a limited manufacturer’s warranty that is up to 7 years depending on the model of tire. Please visit the support center to download current manufacturers limited warranty brochure.

Q: I just replaced my tires, and there is something is wrong with the way they are riding. What do I do?

A: Immediately proceed to the dealer where you purchased your tires and have an authorized professional determine what is causing the problem.

Q: How often do I check my tires inflation pressures?

A: It’s recommended to check tire inflation pressure once a week and always when tires are cold.

Q: Where do I find the tire identification/serial numbers? What do they mean?

A: The tire identification/serial numbers are located on the sidewall of the tire. This ID is a series of numbers and letters which provide information about where and when the tire was built as well as other important data such as sizes, compounds, etc etc.

Q: What should I do if the belts or cords on my tire are visible?

A: You should stop using the tire immediately. Take the tire to your local dealer as the tire must be replaced.